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Terms of Use

  1. Installation Method Compliance: Patio Roof Risers are designed for specific installation methods as detailed in our installation instructions, engineering guidelines, and all other relevant documentation available on our website. We are not liable for any issues arising from the use of alternative installation methods that do not adhere to our provided instructions.

  2. Customer Responsibility: It is the customer's responsibility to ensure that they follow the installation guidelines provided by Patio Roof Risers. Any deviation from these guidelines may result in compromised performance and structural integrity.

  3. Quality of Installation: Customers are responsible for the quality of the installation, including the selection of proper mounting points on the building, securing the product according to our instructions, and ensuring that it is adequately attached to rafter tails or blocking. We shall not be held liable for issues resulting from installation errors, such as attaching the mounting lag directly to the roof sheathing or missing the rafters.

  4. Product Usage: Patio Roof Risers are intended solely for the purpose of attaching patio covers and pergolas to existing roofs. Any other use or misuse of the product is not covered by our liability.

  5. Consultation and Support: We encourage customers to contact us for clarification or assistance regarding installation methods. We are available to provide guidance and support to ensure a successful installation.

  6. Limited Liability: We do not accept liability for any damage, injuries, or losses resulting from the improper installation or misuse of Patio Roof Risers. Our liability is limited to the extent permitted by law.

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