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PATIO ROOF RISER

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PRR

Return Policy

Returns

We accept returns on unused products within 90 days of the original purchase date. To be eligible for a return, the product must be in its original condition and packaging. If the product is not in its original condition or is damaged in any way, we may not be able to process your return.

A restocking fee of 25% of the product's purchase price will be applied to all eligible returns. This fee covers the cost of restocking and inspecting the returned item(s). Please note that any damage incurred during return shipping due to improper packaging, such as loose items in a box, will not be refunded. We recommend securing the product properly to prevent damage during return transit.

Cancellations

If you wish to cancel your order, please do so before the order is shipped. Orders canceled before shipping will be charged a 3% fee for the original transaction to cover processing costs. Once an order has been shipped, it is subject to our standard return policy.

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